Here's a hypothetical scenario: your wife's phone has gone missing overseas, so you call the telco to suspend her account immediately. As a security question, the customer service officer asks what her birthday is.
In a moment of panic, you have forgotten it. What do you do?
a. Ask for another security question?
b. Call your in-laws/ call her workplace colleagues / check her birth certificate?
c. Hang up in anger, swallow the huge roaming charges, and broadcast to the whole of Singapore that you have forgotten your wife's birthday?
In a moment of panic, you have forgotten it. What do you do?
a. Ask for another security question?
b. Call your in-laws/ call her workplace colleagues / check her birth certificate?
c. Hang up in anger, swallow the huge roaming charges, and broadcast to the whole of Singapore that you have forgotten your wife's birthday?
Really, it took all of my effort not to burst out laughing in the train this morning.
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